Contact Mr Q
No robots, no scripted runaround — just a straightforward support team ready to help. The Mr Q customer support service operates 24 hours a day, seven days a week.
- Live Chat — Log into your account and hit the chat button for instant assistance. Most queries are resolved in a single conversation without any back-and-forth.
- Email — Send your message to [email protected]. We'll get back to you within 24 hours, and we'll actually answer what you asked.
Questions about how the no-wagering system works? Not sure why a withdrawal hasn't appeared yet? Want to set a deposit limit before you top up? All of these are exactly the kinds of things our support team handles every day.
For gambling-related concerns, BeGambleAware (begambleaware.org) and GamCare (gamcare.org.uk) offer free, impartial advice. GamStop (gamstop.co.uk) lets you self-exclude from all UK-licensed gambling platforms at once.